Our commitment
Trust & Safety
Your privacy, safety, and well-being are our highest priorities
Your Privacy Matters
Your personal information belongs to you.
We are committed to protecting your privacy and giving you control over what you choose to share on SameFeel.
You decide what information appears on your profile.
We encourage users not to share sensitive personal information publicly. Read our Privacy Policy to learn how your data is handled.
A Respectful Community
SameFeel is built around empathy, kindness, and respect.
Everyone is expected to:
- Treat others respectfully
- Avoid harassment or discrimination
- Respect personal boundaries
- Support others without judgment
Content that violates our Community Guidelines may be removed.
Community Moderation
To help maintain a safe environment, SameFeel uses moderation tools and reporting features.
Users can:
- Report inappropriate content
- Block unwanted interactions
- Flag harmful behavior
Our team reviews reports to help keep the community safe.
Verified Professionals
Where professional services are offered, practitioners go through a verification process before appearing on the platform.
Users should always review a professional's profile, qualifications, and experience before booking a session.
Peer Support, Not Emergency Care
SameFeel provides peer support, wellness resources, and access to professionals where available.
It is not an emergency service and should not be used as a substitute for urgent medical or psychiatric care.
If you are in immediate danger or experiencing a mental health crisis, contact your local emergency services or a crisis helpline immediately.
Transparency
We believe trust is earned through honesty.
We do not intentionally display misleading statistics, fake testimonials, or fabricated reviews. Our goal is to build a supportive community through genuine experiences and meaningful connections.
Account & Data Security
We continuously work to protect user accounts and platform security using industry-standard security practices.
To help keep your account safe:
- Use a strong password.
- Never share your login credentials.
- Contact us if you believe your account has been compromised.
Your Well-being Comes First
We encourage users to seek professional support whenever it is needed.
SameFeel is designed to complement—not replace—professional mental health care.
Need Immediate Help?
If you or someone you know is experiencing a mental health crisis, contact emergency services immediately or reach out to:
More Questions?
Check our FAQ or contact our support team for more information