Safety Policy
Last Updated: June 2026
At SameFeel, your safety and wellbeing are our highest priority. Please read this page carefully so you understand what SameFeel is, what it is not, and how we keep our community safe.
What SameFeel Is
SameFeel is a peer wellness and community support platform designed to help people:
- Connect with others experiencing similar life challenges
- Share experiences in a safe and supportive environment
- Participate in guided wellness activities and reflections
- Build meaningful support networks
- Access wellness education and community resources
SameFeel is a space for connection, healing, and growth — built on compassion, respect, and community.
What SameFeel Is Not
SameFeel is not a clinical, medical, or emergency service. We do not provide:
- Emergency or crisis intervention services
- Medical advice, diagnosis, or treatment
- Psychiatric care or psychotherapy
- Suicide prevention hotline services
- Mental health hospital or inpatient services
- Legal or financial advice
Nothing on SameFeel should be used as a substitute for professional medical, psychological, or emergency care.
Emergency Situations
If you or someone you know is in immediate danger or experiencing a mental health emergency, please contact emergency services immediately.
SameFeel is not equipped to respond to emergencies. If you are experiencing:
- Suicidal thoughts or thoughts of self-harm
- A mental health crisis
- A medical emergency
- Immediate danger to yourself or others
Please call your local emergency services, a crisis hotline, or attend your nearest emergency department immediately.
Community Safety Principles
Every member of the SameFeel community is expected to uphold these principles:
- Respect — honour every person's journey and lived experience
- Privacy — what is shared in the community stays within the community
- Compassion — lead with empathy and kindness at all times
- Non-Judgment — all paths and experiences are valid
- Inclusion — everyone belongs here, regardless of background
- Honesty — engage authentically and with integrity
Unacceptable Behaviour
The following behaviours are not tolerated on SameFeel:
- Harassment, bullying, or threatening behaviour toward any member
- Sharing content that promotes self-harm, suicide, or violence
- Discrimination based on race, gender, religion, sexuality, disability, or any other characteristic
- Sharing personal information of others without consent (doxxing)
- Spam, scams, or unsolicited commercial promotion
- Impersonation of other members, guides, or staff
- Sharing inappropriate, explicit, or harmful content
- Any activity that violates applicable laws
Violations may result in removal from the platform without notice.
Reporting a Concern
If you witness or experience behaviour that violates our safety standards, please report it to us. All reports are handled confidentially.
We take every report seriously and aim to review concerns promptly. You can report a concern by contacting us directly at the email below.
SameFeel reserves the right to remove any content or member that poses a risk to the safety and wellbeing of the community.
Contact
For safety-related questions or to report a concern, please contact: support@samefeel.co
Your safety matters to us. We are committed to maintaining a safe, respectful, and supportive community for everyone.